At Hoka Sports Gear Shop, we understand that when you order sports equipment, you’re eager to start using it. That’s why we’ve streamlined our delivery process to get your premium gear to you as quickly and efficiently as possible, no matter where you train.

Global Shipping Note: We proudly ship worldwide (excluding some Asian and remote areas) to serve athletes across the globe. Whether you’re training in Seattle or Sydney, we’ve got you covered.

Our Shipping Options

Standard Shipping (Recommended for Urgent Needs)

  • Carriers: DHL or FedEx
  • Shipping Cost: $12.95 (regardless of order value)
  • Processing Time: 1-2 business days
  • Delivery Time: 10-15 business days after dispatch
  • Tracking: Full tracking included

Ideal for athletes who need their gear for upcoming competitions or training cycles.

Free Shipping (Great for Budget-Conscious Athletes)

  • Carrier: EMS
  • Shipping Cost: FREE on orders over $50
  • Processing Time: 1-2 business days
  • Delivery Time: 15-25 business days after dispatch
  • Tracking: Basic tracking included

Perfect when you’re stocking up on seasonal gear or planning ahead for your training needs.

What to Expect After You Order

Order Processing

Our warehouse team works efficiently to process all orders within 1-2 business days. During peak seasons (like New Year resolutions or summer training prep), processing may occasionally take up to 3 business days.

Shipment Notification

You’ll receive an email with tracking information as soon as your order leaves our facility. This email will include:

  • Your tracking number
  • Estimated delivery date
  • Link to track your package
  • Helpful tips for receiving your shipment

Delivery Experience

Our carrier partners will deliver your package directly to your provided address. For Standard Shipping (DHL/FedEx), you may receive delivery time windows and options to redirect if needed.

Pro Tip: For high-value orders, we recommend choosing Standard Shipping for better tracking and faster resolution of any delivery questions.

International Delivery Considerations

For our international athletes, please note:

  • Customs fees may apply in some countries (we can’t predict or control these)
  • Delivery estimates may vary slightly based on local customs processing
  • All necessary commercial invoices are included with international shipments

Our Delivery Promise

At Hoka Sports Gear Shop, we stand behind every shipment. If your package is delayed beyond our estimates, contact our customer service team at [email protected] and we’ll work to resolve the issue.

Remember, all orders come with our 15-day return policy, giving you peace of mind with every purchase.

Ready to Gear Up?

Now that you know how we’ll get your sports equipment to you, why not browse our performance-enhancing gear? From basketballs to ballet wear, we’ve got everything to support your athletic journey.

Hoka Sports Gear Shop
4623 Main Street, Seattle, US 98119
Questions? Contact our team